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Privacy Policy

This Privacy Policy explains how Code 11AI Software Design (“Code 11AI”, “we”, “us”) collects, uses, and protects your information when you use our website and services.

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Last updated: 2026-01-09

1) Who we are

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CODE 11AI SOFTWARE DESIGN - FZCO is a SaaS company based in Dubai, United Arab Emirates.

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2) Information we collect​​

We may collect:

  • Contact details you submit (name, email, business type).

  • Business context you provide (your bottlenecks and goals).

  • Usage data (pages visited, time on page) to improve the site.

  • Device/technical data (browser, OS) for performance and security.

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​​3) How we use your information​

  • Respond to your inquiry and schedule consultations.

  • Provide and improve our services.

  • Improve website performance and user experience.

  • Maintain security and prevent abuse.​

​4) Forms, lead capture, and scheduling

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If you submit a form on our website, we use your information to contact you and prepare for a consultation. If you book a call via our scheduling link (e.g., Google Calendar), your booking details are processed by that provider.

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5) Sharing and disclosure

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We do not sell your personal data. We may share information only with service providers that help us operate the website and communications (hosting, analytics, scheduling, email tools), legal authorities if required by law, or during business transfers where permitted.

 

6) Cookies and analytics

 

We may use cookies or similar technologies to improve functionality and measure performance. You can control cookies via your browser settings.

 

7) Data retention

 

We retain information only as long as necessary for the purposes described, unless a longer period is required or permitted by law.

 

8) Security

 

We use reasonable safeguards to protect information. However, no internet transmission is completely secure.

 

9) International transfers

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Depending on infrastructure and service providers, your information may be processed outside your country. We take steps designed to ensure appropriate safeguards where required.

 

10) Your rights

 

Depending on your location, you may have rights to access, correct, or delete personal data, or object to certain processing. To request help, contact us below.

 

11) Updates

 

We may update this policy. The “Last updated” date shows the latest revision.

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